We are committed to your satisfaction. If something’s not right, we’ll make it right.

Return Policy:

• Notify us within 24 hours of receiving your roses if there are:

  • Damaged blooms

  • Wilted or poor condition stems

  • Incorrect items

• Provide clear photos of the issue for quick resolution.

Refund or Replacement:

• Once reviewed, we will either:

  • Issue a full or partial refund, or

  • Send a replacement order, depending on availability and urgency.

• ⛔ Important: Due to the perishable nature of flowers, late claims (beyond 24 hours) may not qualify for refunds or replacements.